What details should you prepare before coordinating the pickup?
Coordinating a pickup from Ben Gurion Airport requires accurate and organized information. The passenger’s name alone isn’t enough – the driver, the passenger, and whoever is booking the transportation need to be synchronized regarding the flight arrival time, number of passengers, destination, and how to make contact after landing.
Before coordinating the ride, it’s a good idea to prepare the following details:
- Passenger name or group name
- Flight number and arrival details
- Scheduled landing date and time
- Number of Passengers
- Final destination in Israel
- Information about the amount of luggage or oversized luggage
- Phone number or agreed contact method with the passenger
When it comes to tourists, families, or groups, it’s important to make sure the person arriving in Israel is also familiar with the coordination details – so they know who to contact, where to go, and what to do in case of a change of plans.
Why isn’t the landing time the meeting time?
The landing time indicates when the plane touches down, but not when the passenger is actually ready to leave. After landing, there are several more steps, and the time they take varies depending on the type of flight, airport congestion, and circumstances.
- The plane lands and passengers disembark
- The passenger goes through border control (when relevant)
- They wait for luggage and collect it
- They exit the terminal area to the meeting point
- The driver and passenger locate each other and load the luggage
Therefore, proper coordination treats the landing time as a reference point only, not the actual meeting moment. In case of a flight delay or long wait for luggage, it’s important to update the transportation service and not assume the original time is still valid.
